Privacy Policy

Maple Leaf Botanicals is committed to protecting your privacy and ensuring the security of your personal information when you interact with our online platform. This policy outlines how we collect, use, and safeguard your data in compliance with applicable privacy laws, including the GDPR and Canadian privacy regulations.

Information We Collect

We collect personal data that you voluntarily provide when you use our services, including but not limited to:

• Contact information such as your name, address, phone number, and email address
• Order details and payment information necessary to process purchases
• Information provided through customer support or inquiries

How We Use Your Information

Your personal information is used to:

• Process and fulfill orders for natural skincare and personal care products
• Provide customer service and respond to inquiries
• Improve our products, services, and user experience on our platform
• Comply with legal obligations and protect against fraud

Legal Basis for Processing

Under GDPR and similar laws, we process personal data based on your consent, the necessity for contract performance, compliance with legal obligations, or our legitimate interests in operating our business and protecting our customers.

Data Sharing and Disclosure

We do not sell your personal data. We may share your information with trusted third parties only to the extent necessary, including:

• Service providers supporting order fulfillment and shipping
• Payment processors to handle transactions securely
• Legal authorities when required by law or to protect our rights

Data Retention

We retain your personal data only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

You have rights regarding your personal data, including:

• Access and obtain a copy of your data
• Request correction of inaccurate or incomplete information
• Request deletion of your personal data when permitted by law
• Object to or restrict certain processing activities
• Withdraw consent at any time without affecting prior processing

To exercise these rights, please contact us at our physical address: 4877 Bloor Street West, Suite 405, Toronto, Ontario, M9C 1L5, Canada, or by phone at +1 416-555-7394.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse, consistent with industry standards.

Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to enhance user experience, analyze site usage, and support our marketing efforts. You can control cookie preferences through your browser settings.

International Data Transfers

If your data is transferred outside Canada or the European Economic Area, we ensure it receives an adequate level of protection through appropriate safeguards.

Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. We encourage you to review it periodically for the latest information on how we protect your privacy.

Contact Us

For questions or concerns about this privacy policy or your personal data, please contact Maple Leaf Botanicals at: